Privacy Policy

Effective Date: 3/19/2026

Complete Insurance Solutions of Louisiana (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://cis-la.com.

We reserve the right to update this policy at any time. Updates will be posted on this page with a revised effective date.


Information We Collect

When you visit our website or interact with us, we may collect the following information:

  • Personal information such as your name, phone number, and email address

  • Demographic information and preferences

  • Information related to your insurance needs

  • IP address and browser/device information

  • Website usage data and analytics


How We Use Your Information

We use the information we collect for the following purposes:

  • To understand your needs and provide insurance services

  • To respond to inquiries and provide customer support

  • To improve our website, services, and user experience

  • To send updates, marketing communications, or service-related messages

  • To comply with legal obligations


SMS Communications & Consent

By providing your phone number and opting in, you consent to receive SMS (text) messages from Complete Insurance Solutions of Louisiana, including updates, notifications, and promotional messages.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Your consent to receive SMS messages is not a condition of purchase.

We do not sell, rent, or share your phone number or SMS consent information with third parties for marketing purposes.


Data Security

We are committed to securing your information. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.


Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us analyze web traffic and improve our website based on user behavior.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit your experience on our website.


Third-Party Links

Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on those websites. We encourage you to review their privacy policies.


Your Privacy Rights

You may request to restrict the collection or use of your personal information. If you have previously agreed to share your information, you may contact us to update or remove your information.

We do not sell or distribute your personal information to third parties unless required by law.


Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Complete Insurance Solutions of Louisiana
101 Feu Follet Rd, Suite 205
Lafayette, LA 70508
Phone: (337) 735-7613
Email: Jade.Leger@completeinsla.com

Lafayette Office

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